Privacy Policy
London Tours Limited (trading as “CareFree London Tours”) is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you via Londontourguides.com (the “Website”), how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
Please note that the Website contains links to other website which are outside our control and which are not covered by this Privacy Policy. Operators of such websites may collect information from you which may be used in a manner inconsistent with this Privacy Policy.
The information we collect and how we use it
When you register or seek to make any payment on the Website you may asked to provide your name, postal address, e-mail address, telephone number and credit card number and expiry date or bank account details etc..
We gather this information to allow us to process your registration, open an account for you and/or process credit card payments. The relevant information is then used by us, our agent and sub-contractors to communicate with you on any matter relating to the provision of our services in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the Website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
We may also wish to provide you with information about special features of the Website or any other service or products which we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to no1@londontourguides.com.
We may also want to provide you with related information from third parties which we think may be of interest to you. If you would rather not receive this information, please send an e-mail to no2@londontourguides.com.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to no3@londontourguides.com.
Our use of Cookies and other information gathering technologies
The Website uses “cookies” (small pieces of information stored on your computer's hard drive by your browser) which enables us to personalise your use of the Website. Most browsers allow users to turn off the cookie function - this will not prevent you from using the Website.
How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.
We have installed a mechanism that uses digital server identities so that you can be sure that the website you access is the CareFree London Tours website. In addition, all communications with banks and credit providers will be encrypted. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.
We also keep your information confidential. CareFree London Tours's internal procedures cover the storage, access and disclosure of your information.
Sale of business
In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers' advisers and will be passed on to the new owners of the business.
Updating your details
If any of the information that you have provided to CareFree London Tours changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to details@londontourguides.com.
Your consent
By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.
Because the Internet infrastructure is global the information you provide may be transferred to countries outside the European Economic Area that do not have similar data protection legislation during use as set out in this Policy.
How to contact CareFree London Tours
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to views@londontourguides.com.
London Tours Limited is a company incorporated in England and Wales with registered number 04825429.